Business Details
24 Years
experience
Your Trusted Promotional Products Partner in Eastern, NC
Founded in 2002, Coastal Connections Marketing has built enduring relationships with clients by delivering high-quality branded products and exceptional service. Our woman-owned team of 40+ professionals prioritizes collaborative partnerships, reliable communication, and customized solutions tailored to each client's unique needs. With over two decades of experience, we serve clients across 40+ states, offering personalized promotional items for employee appreciation, trade shows, events, and more.Our process emphasizes thoughtful consultation, creative ideation, and meticulous project management from concept to delivery. Backed by long-term client relationships and industry connections, we ensure timely execution and 100% satisfaction through competitive pricing and attention to detail. Our team's expertise spans product sourcing, logo design, and logistics coordination, making us a trusted extension of our clients' marketing departments.
Services
Promotional Products
Custom Branded Merchandise
Event Marketing Solutions
Logo Design Services
Product Sourcing
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of specialized expertise in promotional products
- Our team provides personalized service with collaborative project management
- We maintain competitive pricing while ensuring quality products
- Our process guarantees timely delivery with 100% satisfaction focus
- We serve clients across 40+ states with industry-leading connections
What people say
Dependable, trustworthy
Pleasure to work with
Timely execution
Creative solutions
Family-like support
Services
Promotional Products
We provide customized promotional items including apparel, stationery, and event-specific products. Our offerings feature high-quality materials with precise imprinting options. Clients receive competitive pricing and guaranteed on-time delivery for corporate events, marketing campaigns, and client appreciation needs.
Custom Branded Merchandise
Our team creates tailored branded merchandise with unique design elements. We offer vector artwork support, multiple customization techniques, and quality control checks. Services include product selection consultation and sample testing to ensure brand alignment and client satisfaction.
Event Marketing Solutions
We develop comprehensive promotional strategies for events including trade shows and corporate functions. Our solutions feature coordinated product selections, branded giveaways, and logistical planning. Clients receive timeline management and inventory tracking for seamless event execution.
Logo Design Services
Our design team creates vector-based logos and branding materials. Services include initial concept development, revision cycles, and format conversion for multiple applications. We ensure brand consistency across all promotional products and marketing collateral.
Product Sourcing
We leverage industry connections to source specialized promotional items globally. Our network includes vetted manufacturers for premium products with customization capabilities. Clients benefit from our quality assurance processes and supply chain expertise for domestic and international orders.
People
Caroline Roberts
CEO
Caroline leads Coastal Connections Marketing with 18 years of industry experience. She transitioned from client to owner in 2012, maintaining the company's founding values while expanding national reach. Her leadership emphasizes team collaboration and client-centric service.
Sarah Felton
Client Success Coordinator
Sarah applies corporate event planning expertise to promotional product strategy. With 12 years in client relations, she specializes in trend analysis and brand differentiation. Her focus ensures clients receive innovative solutions aligned with marketing objectives.
Laura McPhaul
Operations Director
Laura manages project logistics with systems-driven efficiency. She oversees supplier relationships and delivery timelines, ensuring 98% on-time performance. Her process optimization reduced order fulfillment errors by 40% over five years.
Carrie Shields
Executive Director
Carrie leads economic development partnerships while managing CCM's operational infrastructure. Her dual role ensures alignment between corporate growth strategies and client service standards across remote teams and national markets.
Debbie Chused
Founder
Debbie established Coastal Connections Marketing in 2002 as the original owner. Her vision created the company's foundation of personalized service and quality standards that continue guiding operations after her successful transition in 2012.
Questions
What types of promotional products do you offer?
We provide thousands of customizable items including apparel, stationery, drinkware, and event-specific merchandise from trusted suppliers.
Can you help with logo design for promotional items?
Yes, our design team creates vector artwork for crisp imprints on all product types with multiple revision cycles included.
What is your typical delivery timeline?
Most orders deliver within two weeks, with expedited options available for time-sensitive projects and events.
Do you work with businesses of all sizes?
We serve both national brands and local businesses with tailored solutions matching each organization's scale and needs.
How do you ensure product quality?
Our supplier partnerships include quality control checks, factory proofs, and post-delivery inspection protocols for every order.
Can you handle large volume orders?
Yes, our logistics team manages bulk orders with dedicated project coordination for quantities exceeding 500 units.
